PRIVACY POLICY
A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.
Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location.
Effective Date: 01/01/25
Haven Health and Wellness Co. ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or purchase our products. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you, including:
1.1 **Personal Information**
When you sign up for our services, purchase products, or contact us, we may collect the following personal details:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (e.g., credit card number)
- Health-related information (when applicable, for example, in coaching or wellness services)
​
1.2 **Non-Personal Information**
We also collect information that doesn’t directly identify you, such as:
- Browser type and version
- Device type
- IP address
- Pages you visit on our site
- Time and date of your visit
We may use cookies or similar tracking technologies to gather this information (see **Cookies and Tracking** section below).
​
2. **How We Use Your Information**
We use the information we collect for various purposes, including:
- **To provide services and fulfill orders**: Processing your orders, responding to your requests, and offering our wellness services.
- **To improve our website and services**: Enhancing user experience, analyzing trends, and optimizing our offerings.
- **To communicate with you**: Sending you updates about your purchases, appointment reminders, newsletters, or other promotional material (with your consent).
- **To comply with legal obligations**: Fulfilling legal requirements and protecting our rights.
3. **Cookies and Tracking Technologies**
We use cookies and similar technologies to improve your browsing experience and personalize content. Cookies are small data files stored on your device that help us remember you and your preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of the site.
4. **How We Share Your Information**
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- **Service Providers**: We may share your information with trusted third-party service providers who help us operate our website, process payments, or deliver services (e.g., payment processors, shipping companies).
- **Legal Compliance**: If required by law, we may disclose your information to comply with legal obligations, court orders, or government requests.
- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
5. **Data Security**
​
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. While we use industry-standard security measures such as encryption and firewalls, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee the absolute security of your data.
6. **Your Rights and Choices**
You have certain rights regarding your personal information, depending on your location. These may include:
- **Access and Correction**: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
- **Deletion**: You may request that we delete your personal information, subject to certain legal exceptions.
- **Opt-out of Marketing Communications**: You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in the emails or by contacting us directly.
- **Data Portability**: You may request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at the details provided in the **Contact Us** section below.
7. **Third-Party Links**
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. **Children's Privacy**
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take the necessary steps to delete such information.
9. **International Data Transfers**
If you are accessing our services from outside the United States, please note that your information may be transferred to and stored in the United States, where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your information to the United States.
​
10. **Updates to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the updated policy will be effective as of the posted date. We encourage you to review this policy periodically for any updates.
11. **Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
**Haven Health and Wellness Co.**
​
By using our website and services, you agree to the terms outlined in this Privacy Policy.
​
​.